KINGDON – Privacy Policy
Effective Date – January 1st, 2018
This privacy policy explains how Kingdon uses your data. Capitalized terms have the meaning given to them in the Kingdon User Terms and Conditions, which is available at www.kingdon.me and through Kingdon consumer App. Kingdon brand, Apps and service are owned and operated by Attractor Mobile LTD.
Kingdon respects and values your right to privacy. All the information collected is used purely to enhance your experience and services offered within locations of Kingdon participating merchants. Generally, Kingdon will not make your personal information available to third parties outside Kingdon network of Merchants without your consent, subject to this privacy policy. This privacy statement explains Kingdon policy regarding the collection, use, disclosure and protection of Personal Information. The terms of this privacy statement apply unless different terms are specified as part of a special offer or in another contract.
Personal Information
“Personal Information” is information that can be directly associated with a specific person or entity such as a customer’s name, birthdate, home ZIP code, work ZIP code, telephone number, e-mail address, or information about activities directly linked to that person, such as his or her purchases, entries to physical locations, preferences, behaviors. Personal Information also includes information that you may choose to provide to us, such as your educational, consumer and employment history profile. We collect Personal Information that you provide to us, such as when you register for Kingdon, provide Kingdon with any information or otherwise contact us, when you use any loyalty clubs, rewards, promotions, marketing information or services that Kingdon makes available, or when you take any consumer actions with respect to participating Merchants (including making purchases, redemptions or entering the physical location of such Merchant).
If you choose to provide Personal Information to us, we will not share this information with third parties outside Kingdon network of Merchants or other Kingdon users without your explicit permission, except when required by law, regulation, subpoena or court order or as expressly set forth herein.
We may use Personal Information internally – for example, to process your visits and provide you with exceptional customer service, enhance your experience within merchant locations, reliable loyalty services and rewards and to tell you about specific goods and services we believe will be of interest to you, based on your profile, actions, and behavior. If you prefer not to receive promotional information from us, we make it easy for you to let us know and deactivate any delivery channel. You can contact us at any time to decline promotional information by emailing us at info@Kingdon.me.
DO NOT TRACK MECHANISM – We also provide an easy way for you to set your preferences within Kingdon Application (Profile screen) and dedicated user personal profile Web and Mobile pages. You may also deactivate your membership in any merchant club simply by clicking on the “Heart” icon in the merchant’s profile page in Kingdon consumer App, which will disable any contact on behalf of that merchant and disable merchant access to your personal data provided and collected. On top of that, if you decide to uninstall the Kingdon consumer App you will have the immediate effect of disabling all Merchant’s access to your personal data and possible marketing channels (like SMS, e-mail etc.).
We may also contact you periodically in order to provide you with service announcements regarding Kingdon, but these messages will not contain promotional information. In addition, we use Personal Information to diagnose problems with our servers, to make Kingdon more useful and to customize Kingdon and personalize its content for you.
Location-Based Services
The Application may provide Kingdon with information regarding your actual location, mainly within physical locations of Kingdon Merchants and near vicinity of those. Kingdon will collect this information only if you allow the Application to access your location through your mobile device. Kingdon uses this data for anonymous statistical purposes (see below under “Statistical Information”), to enhance your in-store experience and to tailor the merchant communication to your interests. If you allow the Application to access your location in the background, Kingdon will also notify the applicable Merchant (where you have signed-up as a Merchant’s club member) when you are present in the physical location of such Merchant. Kingdon may provide you with different options for providing such location information to Merchants, and you might be able to change your selection by accessing the Profile screen of the Application. Except as anonymized statistical information or to Merchants (if you consent), Kingdon will not share your location with any third party outside Kingdon network of Merchants.
DO NOT TRACK LOCATION MECHANISM – At any time, if you wish to disable location tracking for Kingdon App purposes, you may do so through Privacy settings for the Kingdon consumer App in your mobile device, through unregistering from Merchant club by clicking on the “Heart” icon of the participating merchant. On top of that, if you decide to uninstall the Kingdon consumer App you will have the immediate effect of disabling all Merchant’s access to your personal location data produced until that moment, while no more location data will be generated in the future (unless you install the App again and become a member of the particular Merchant.
Merchants
Kingdon may offer you to register using a “Kingdon username” or using a third-party service (e.g. Foursquare, Facebook, Twitter etc.). “Kingdon username” is usually either a mobile phone number or e-mail address, but may contain other identifiers in the future.
Kingdon will not provide participating Merchants with your full phone number or full email address, or any other means of contacting you directly except through the Kingdon system. Kingdon’s business, however, is to provide you with loyalty services, rewards and recommendations that enhance your shopping and consumer experience. In order to achieve this goal, Kingdon provides Merchants that you specify with some of your Personal Information, including your past shopping and/or visit history and (if you consent) if you are physically located at such Merchant’s store location (see above under the heading “Location-Based Services”). Any sensitive information, like ZIP code, full phone number and full e-mail address are not visible to the Merchants and therefore they are not able to use it outside of Kingdon services contacting you directly for other purposes.
Any personal information you provide to a Merchant or any other third party is provided directly to this third-party and is subject to that third party provider’s privacy policy. Except as described above, Kingdon is not responsible for the content or privacy practices of participating Merchants or other third parties. We encourage you to learn about the privacy practices of Merchants or other third parties before providing them with personal information.
Statistical Information
“Personal Information” does not include statistical information. By analyzing your use of our system we may compile certain statistical information, such as anonymous information about how users use our service. In addition, when you use Kingdon certain statistical information may be gathered about your usage of the product and used for diagnostic purposes and improving Kingdon, in order to serve you better and enhance your experience and satisfaction. This may include certain information that Kingdon automatically receives from your mobile devices, such as time patterns and feature usage. Statistical data helps understand trends and customer need so that new products and services can be considered and in order to tailor existing products and services to personal customer desires. Aggregate statistical information is anonymous and will not be linked to any Personal Information for provision to third parties. We may share such anonymous statistical information with our partners, without restriction, on commercial terms that we can determine in our sole discretion.
Communities
Kingdon forms a community around each of its Merchants. You may post photos to your community or share experience posts. The administrator of the community is Kingdon and a person authorized on behalf of the Merchants owner. Such administrator may delete content from the community or post it on third-party services communities (e.g. Facebook, Google+, Twitter, Yelp, Tripadvisor etc.)
Use of Kingdon by Children
Kingdon does not knowingly collect personally identifiable information from children under the age of 13, and you must be 18 years of age or older in order to establish an account. Parents are able to set up accounts for their children. In this way verifiable parental consent is required in order to register a child under the age of 13 to be enrolled, and any parent setting up an account for his or her hereby represents and warrants that he or she is the parent or legal guardian of such child, and has the authority to provide information and render consents on behalf of such child. In the event you become aware that an individual under the age of 13 has enrolled without parental permission, please advise us immediately.
Changes
Kingdon may update this Privacy Policy from time to time – we encourage you to review it periodically.
Comments and Questions
If you have any comments or questions about our privacy policy, please contact us at info@kingdon.me