360 Acquisition Loyalty

Introducing Kingdon 360 Loyalty

Kingdon is a complete, 360° automated marketing system. We help small businesses grow by amplifying great customer service and making people want to tell their friends, family, and colleagues about you – all through their mobile.

Acquire

Grow your customer database online and offline

Understand

Easily build a relationship and anticipate your customer’s needs

Delight

Surprise them and make them smile with rewards and games

Retain

Turn them into your regulars and advocates of your business

Why Kingdon?

GET MORE CUSTOMERS

Your existing guests will bring you new ones with a little help of Kingdon.

GET MORE BUSINESS

Engage customers with rewards and surprises and watch your business grow.

GET MORE TIME

Set up campaigns and turn your marketing autopilot on. Use free time to do whatever pleases you.

BE PERSONAL

Know most names and habits of your guests.
Surprise them with personalized service.

Welcome Scratch Card

Surprise newly acquired customer with an engaging instant game.

Personalized Coupon

Send unique or group coupons to your customer database.

Share and Win!

Invite your customers to share games and coupons with friends and be rewarded for that.

Apple Wallet Coupon

Once your customers save offers to Apple Wallet they receive push notifications when nearby your store.

How it works

Basic:

Customer Acquisition and Data Base Growth

With a little help of Kingdon acquire customers online or offline.
When visiting your store, incentivize them to leave their mobile phone number on the POS at the checkout, when accessing Wi-Fi or scanning the code on the printed receipt. Get to know them when visiting your website or when messaging to your Facebook Business Page.
Kingdon clients count 1000+ customers a month acquired, with an open channel of communication.

Additional Services:

Marketing Automation

Depends on their purchase behavior, your customers will receive Win-back, Best customer, Birthday surprise and other automated campaigns in order to drive repeat visits to your store

Digital Word-of-Mouth

Set up a reward for a referrer and a referee in order to get new customers. Enable your customers to share offers and games with their friends via mobile, to grow your customer base, track actual word-of-mouth and reward your most loyal customers.

Gamification and Engagement

Make your guests happy with instant games and engagement formats such as scratch cards and fortune wheels. Choose when you want to put a smile on their faces: every time they visit, on every 5th visit, or every once in a blue moon.

Order Ahead with OrderMax

Simply connect your inventory to your Facebook Business Page and let your customers chat with Max, virtual waiter, and order food through Facebook Messenger. Customers can discover your order ahead service every time they message your business on Facebook or Messenger.

Loyalty Program

Offer your customers spent based or visit based loyalty program. Set up long-term loyalty and reward your most loyal customers. Upgrade your current punch card to a digital, flexible rewards program that delights your customers and drives repeat visits.

Facebook Marketing Automation

Measure the effectiveness of your online campaigns in the physical world. Measure how effective your Facebook campaigns are, how many targeted people have walked-in and how much they have spent. Use dashboard statistics to analyse results and optimise future campaigns

20%

Increase in average ticket size

1000+

Customers acquired per location

5X

Higher read rate compared to email

Benefit your business today:

Promote your business and build customer database

Acquire your customers’ identity online or offline. Kingdon 360 provides tools to acquire customers and enrich customer database. Acquired customers are more likely to return to the store and their average ticket size increases up to 30%

Create campaigns in minutes and reach customers automatically

Collect relevant data, build customer profiles, create highly personalized campaigns and retarget accordingly. Build a relationship through trigger based campaigns, surprise them at the right moment.

App-less. Messaging works.

Find your customers where they already are. No app download required. Instant games and automated campaigns will land on their FB Messenger app. If they don’t have FB Messenger app they will receive SMS text instead.

Testimonials

“With Kingdon 360 we managed to create campaigns in ways that matter to customers and that generate the real engagement. I like that it integrates with the POS. Also, Kingdon 360 has been great at bringing customers back to the store (Win-back campaigns). It has a customer database, event-triggered marketing campaigns, dashboard with results tracking. We really like benefits it brings to the businesses.”

Catherine DaboOwner, Cafe Cortado

“We use 360 WiFi in our family hotel and restaurant. Works great as CRM and marketing tool. We were pleasantly surprised with automated marketing campaigns. Also, it was great to target last year hotel guests and invite them to visit us again. Overall, number of hotel bookings has increased and we noticed the higher rate of repeat visits in both, hotel and restaurant.”

Monika ProvicGeneral Manager, Hotel and Restaurant Merlot